Each of our pieces is made of 100% natural wool and therefore require special care.
We recommend that you wash your piece in cold water with a mild wool specific detergent. Wrap your item in a towel to absorb most of the water. Do not twist. Do not use a dryer. Lay flat to dry in the shade.
If properly cared for, your piece should last a lifetime.
Payments may be made by PayPal or e-Transfer.
If you are unsatisfied with your purchase please email us and specify the reason before returning. All items must be returned in original condition and unworn.
Returns will be accepted within 14 days. Please note that we do not pay for shipping on returns.
We do not accept responsibility for returned items until these goods have reached our premises. We suggest you use a secure postal service and obtain a tracking number.
Bespoke Return Policy
Due to the bespoke nature of your order we do not accept returns or permit exchanges unless the piece is found to be faulty upon arrival. Each piece is thoroughly inspected for defects before being shipped.
Please note that due to differences in monitor settings the colours may not be exactly as shown.